Taking It To The Streets
Remote Access Solutions
Another common mobility category is remote data, database or application access.
VPN and Terminal Services
Remote access is commonly achieved through thin client solutions such as Microsoft Terminal Server, Citrix, or a routed configuration with a VPN hardware device. Each solution requires purchasing licenses, skilled configuration and offers its own advantages and disadvantages. Determining factors for the best solution include the desired user experience, type of data being accessed or transmitted, internet connection speed and device with which the user is accessing the data (laptop, hand-held device).
Remote Desktop
Solutions such as GoToMyPC, PCAnywhere or Windows Remote Desktop (built in to Windows) offer individual users remote control access to their own workstation from a remote location. These solutions work well for small networks with a few stations but do require configuration through each individual workstation and your firewall. A monthly fee is required for services such as GoToMyPC.
Windows Remote Web Workplace and Outlook Web Access
Now integrated into Windows Small Business Server 2003, Windows Remote Web Workplace is a terrific tool for small business users to securely access the office network, e-mail, and all of their applications and files from anywhere using only a web browser and Internet connection. Mobile and remote users can log in to view shared calendars and e-mail using the Outlook Web Access feature or get right to their desktop and have full access to all their programs and files. Although it does take some initial configuration, the capability is built into Microsoft’s Small Business Server and does not require any additional licensing like that required by Terminal Server or Citrix. It is much easier and less costly to configure than VPN and does not require port forwarding. Plus, no additional hardware or software is necessary. Users on the road or at home can access their network and their own PCs as if they were in the office sitting in front of their own computer.
While each of these solutions may require specific hardware or software and some expertise to configure, when deployed correctly, the end result is a secure, cost-effective remote solution for small business allowing users to access data from remote locations such as at home, on the road or at branch offices.
Online Conferencing and Collaboration Tools
For small business users, new and affordable conferencing and web-based collaboration tools have hit the mainstream and can add real value to the way you do business. Relatively inexpensive online conferencing and collaboration services can save not only time but also thousands of dollars in travel costs. Online collaboration allows users to securely view and share information and track changes without paper or physical presence. Your sales team can use online webinar tools to make sales presentations. They can also be used for support and training. VOIP solutions offer inexpensive conferencing through your phone system and video conferencing as also become much more cost effective for small business. A very appealing array of pay-as-you-go offerings enable you to communicate at the same level as the big boys.
